Legal

Privacy Policy

1. Introduction

ScholarSyncResearch is committed to protecting the privacy and confidentiality of our clients. We only collect information necessary to deliver professional consulting services and ensure secure transactions. This Privacy Policy outlines how we collect, use, and protect your personal information.

2. Information We Collect

  • Contact details: Name, email address, and phone number.
  • Project information: Research topics, consultancy needs, and project specifications; for grants and M&E engagements, this includes organisational and programme information necessary to develop a proposal or evaluation.
  • Payment details: Processed securely via trusted third-party gateways (Visa, Mastercard, M-Pesa). ScholarSyncResearch does not store card details.

3. How We Use Information

  • Provide research advisory, scholarly communication, and grants & M&E consulting services.
  • Process payments securely.
  • Communicate service updates, invoices, and confirmations.
  • Respond to client inquiries and support requests.

4. Data Protection & Security

  • Client information is stored securely and accessed only by authorised personnel.
  • Payment data is handled exclusively by third-party processors; ScholarSyncResearch does not store or retain card details.
  • We implement appropriate technical and organisational measures to protect your personal information.

5. Sharing of Information

  • We do not sell, rent, or share client data with third parties.
  • Disclosure may occur only if required by law or regulatory authorities.
  • We do not share your information for marketing purposes without your explicit consent.

6. Client Rights

Clients have the following rights regarding their personal data:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Deletion: Request deletion of your information, subject to legal or contractual obligations.
  • Opt-out: Opt out of non-essential communications at any time.
  • To exercise any of these rights, please contact us at scholarsyncresearch@proton.me.

7. Cookies & Analytics

  • Our website may use cookies to improve user experience and functionality.
  • Analytics tools may collect anonymous usage data to help us enhance our services.
  • You can manage cookie preferences through your browser settings.

8. Policy Updates

  • ScholarSyncResearch may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
  • Clients will be notified of significant changes via email or through a notice on our website.
  • The date of the latest revision will be displayed at the bottom of this page.

9. Contact Information

For privacy concerns or questions regarding this Privacy Policy, please contact us at: scholarsyncresearch@proton.me

Last updated: August 2026